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Monday, 20 May 2013 08:51

The Benefits of Outsourced IT Support

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  1. Control your IT Support Costs
    • IT Support outsourcing companies are able to provide IT services for cheaper than doing it in-house.  Our Managed IT Support agreements provide a fixed price level allowing for predictability for budgeting and financial planning.
  2. Flexibility
    • An IT Support agreement will include the ability to cover for holidays and other IT related issues.
  3. Improved service levels
    • IT Support Outsourcing companies have the knowledge and means to be able to purchase new IT systems at the right price.  IT Support outsourcing can dramatically reduce the time to market for certain products by allowing a company to accelerate development by utilising extra resources on ad hoc basis.
  4. Reduce Labour Costs
    • Hiring and training IT Support staff can be very expensive, and employees don't always live up to your expectations. Outsourcing lets you focus your human resources where you need them most.
  5. Trained, Experienced, Qualified, Certified IT Support Technicians
    • If your staff is not IT trained, what do you do? Outsource your IT functions to our qualified, experienced IT Support staff.
  6. Qualified doesn’t Mean Experienced
    • Chances are your problem has been solved by us previously for another client, allowing quick, efficient resolution of your IT problem.
  7. Quickly Implement New Technology
    • We have the resources and flexibility to start new projects very quickly. Handling the same project in-house might involve weeks or months.
  8. Stay Focused on Your Core Business
    • Outsourcing your IT Support function can help your business stay focused on your core business and not get distracted by complex IT problems.  In rapid growth periods, the back-office operations of a company will expand also. This expansion may start to consume resources at the expense of the core activities that have made your company successful.
  9. Compliance and Security
    • Is your firewall up to date? Do you audit your Workstations and Servers?  Do you check your antivirus status regularly?  Our outsourced IT Support services include these aspects to give you peace-of-mind
Read 186556 times Last modified on Monday, 27 May 2013 20:52

Our IT Support Services

    • Remote and On-Site IT Support
    • Server IT Support
    • Desktop IT Support
    • Internet Connectivity Setup/Support
    • Email Configuration and Support
    • Virus & Malware Removal
    • Infrastructure Consulting and Support
    • Backup and Disaster Recovery
    • Google Apps/Office 365
    • Software Installation and Support
    • General IT Support 
 

Areas of Operation

We offer IT Support to the greater Johannesburg region, including:

  • On-Site and Remote IT Support in Benoni
  • On-Site and Remote IT Support in Boksburg
  • On-Site and Remote IT Support in Edenvale
  • On-Site and Remote IT Support in Kempton Park
  • On-Site and Remote IT Support in Alberton
  • On-Site and Remote IT Support in Bedfordview
  • On-Site and Remote IT Support in Sandton
  • On-Site and Remote IT Support in Rivonia
  • Remote IT Support in Roodepoort

Pay-As-You-Go IT Support

Quality, affordable IT Support when you need it.

Pay Only When Needed

No Contracts

Fast Response

Ideal for Home/Home Office

 
 

Managed IT Support Services

Complete Proactive Monitoring and Maintenance of your IT Systems

Fixed monthly Costs

No Contracts

Priority Response

Ideal for Small/Medium Businesses

 
 

Why Use Us for IT Support?

  •  Qualified, Friendly Technicians— Our technicians are trained and experienced in all aspects of IT support 

     

  •  Commitment to Our Clients— Our company is small and we offer personal service to all our clients.  IT Support is what we do and we do it well 

     

  •  Free On-Site Quotations - We Come to You.  No obligation.  Let us assess your IT support needs in under an hour

     

 

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